Terms of Service

Velocity Sports Management Inc. Effective Date: May 8, 2026 Last Updated: May 8, 2026

These Terms of Service (“Terms”) govern your use of the Velocity Sports Management Inc. Athlete Portal at velocitysm.com (the “Service”) operated by Velocity Sports Management Inc. (“VSM,” “we,” “us,” or “our”). By accessing or using the Service, you agree to be bound by these Terms.

1. Eligibility & Account Registration

You must be at least 18 years old to create your own account, or have a parent or legal guardian register and manage an account on your behalf if you are under 18. By creating an account you represent that the information you provide is accurate and complete.

2. Parent / Guardian Accounts

Parents or guardians may create accounts to manage minor athletes. The parent or guardian is responsible for the accuracy of their child’s information, for monitoring their child’s use of the Service, and for ensuring the child complies with these Terms.

3. User Conduct

You agree not to:

  • Use the Service for any unlawful purpose or to violate any applicable law or regulation
  • Impersonate any person or entity, or misrepresent your affiliation
  • Upload or share content that is defamatory, harassing, threatening, obscene, or that infringes on the rights of others
  • Attempt to gain unauthorized access to any account or to disrupt the operation of the Service
  • Use automated tools to scrape, harvest, or extract data from the Service except as permitted by our published API
  • Share login credentials with unauthorized persons
  • Submit false or misleading medical or biometric information

4. Content You Submit

You retain ownership of content you submit (profile information, photos, video links, medical records, wearable data). By submitting content, you grant VSM a non-exclusive, royalty-free license to use that content as necessary to operate the Service, including displaying it to authorized viewers (coaches, doctors, parents, admins) and storing it on our servers.

5. Athletic Activity Risks & Liability

Participation in athletic activities organized by VSM involves inherent risks of physical injury. Use of the Service does not eliminate these risks. By registering for VSM programs, athletes and their parents/guardians acknowledge these risks. Specific waivers signed within the Service govern the legal aspects of program participation.

6. Medical Information & Wearable Data

The Service stores medical records and biometric data uploaded by athletes, parents, and assigned doctors. The Service is not a substitute for professional medical advice, diagnosis, or treatment. For medical emergencies, call 911. Wearable device data is provided for informational and program-monitoring purposes only and should not be relied upon for clinical decisions outside the context of a doctor-patient relationship.

For athletes under 18, medical communications and records are routed to a parent or guardian account on file, in compliance with applicable child-privacy laws.

7. Notifications and SMS / Text Messages

7.1 Operational Notifications

By creating an account you consent to receive operational emails and in-app notifications from us related to your use of the Service, including account confirmations, security alerts, and important updates about VSM programs. These communications are part of the Service and cannot be opted out of without closing your account.

7.2 SMS / Text Message Program

VSM operates an SMS notification program (“SMS Program”) through which we send transactional, operational text messages to users who have explicitly opted in. Participation in the SMS Program is voluntary, and consent to receive SMS messages is not a condition of registration, program participation, account creation, or any purchase.

Standalone Opt-In. SMS opt-in is collected through a separate, unchecked-by-default consent checkbox that is not bundled with any other agreement (these Terms of Service, our Privacy Policy, parental waivers, or program registration). The opt-in checkbox appears at one of three locations:

  1. The registration form at https://velocitysm.com/vsm-athlete-register, when you create an account
  2. The parent “Add Child” form within the parent dashboard, when a parent registers a minor athlete
  3. The Settings → Notification Preferences page within the portal

You may register for and use the Service without ever providing a phone number or opting in to SMS.

Verification. After opting in, you will receive a one-time verification code via SMS to confirm phone ownership. You must enter this code (or reply with confirmation as instructed) before any program messages are sent.

Consent Language. When you opt in, you are agreeing to the following:

I agree to receive recurring text messages from Velocity Sports Management at the phone number provided, including practice and game updates, schedule changes, snack reminders, and program announcements. Message frequency varies (typically 4–8 messages per month). Message and data rates may apply. Reply HELP for help or STOP to unsubscribe at any time. Consent is not a condition of registration or any purchase. We do not share your mobile information with third parties or affiliates for marketing or promotional purposes.

Message Categories. SMS messages may include:

  • Practice and game schedule notifications, including new schedules and changes
  • Practice and game cancellation alerts
  • Weather-related cancellations and reschedules
  • Snack-signup reminders for scheduled games
  • New message alerts when a coach, parent, doctor, or admin has sent you a portal message
  • Parent/athlete notifications when a stat, measurable, or media item is posted to that athlete’s own profile
  • Event registration confirmations and reminders for activities the recipient is enrolled in
  • Waiver-signature reminders
  • Generic alerts for new secure medical messages (the alert itself contains no protected health information; you must log into the portal to view medical content)
  • One-time verification codes for phone-number verification and account security

Every message identifies “Velocity Sports Management” as the sender.

Frequency. Typical message volume is 4–8 messages per month per recipient, with higher volume during active season weeks and lower volume in the off-season. We do not guarantee a specific message frequency, and frequency may vary based on weather events, schedule changes, or program emergencies.

Costs. Standard message and data rates may apply per your mobile carrier’s plan. We do not charge for the messages themselves. We are not liable for delayed or undelivered messages.

Opt-Out. You may opt out of SMS messages at any time by:

  1. Replying STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT to any text message from us
  2. Clicking “Revoke SMS Consent” in your portal Settings → Notification Preferences
  3. Emailing info@velocitysm.com

After opting out, you will receive a final confirmation message and no further SMS will be sent unless you re-subscribe by replying START, JOIN, YES, SUBSCRIBE, or UNSTOP to the original sender, or by re-enabling SMS notifications in your account settings.

Help. Reply HELP, INFO, or SUPPORT to any message to receive contact information for assistance, or contact us directly at info@velocitysm.com or (346) 266-0550.

Carrier Disclaimer. Mobile carriers are not liable for delayed or undelivered messages. Service availability and message delivery are subject to your wireless carrier’s network availability and your device’s reception.

Privacy and Mobile Information. We do not share your mobile phone number, SMS opt-in status, or any mobile information with third parties or affiliates for marketing or promotional purposes. Mobile information is used solely to operate the SMS notification service you have opted in to and is shared only with our SMS gateway provider (Twilio Inc.) for the technical purpose of delivering messages you have requested. See our Privacy Policy for full data-handling practices.

Updating Your Number. If you change your mobile number, you are responsible for updating your account or opting out from the old number. We are not liable for messages sent to a number that was reassigned by your carrier without our knowledge.

Eligibility. The SMS Program is available only to US mobile phone numbers. Users must be at least 18 years old, or have parental consent, to opt in. Athletes under 13 cannot opt in directly; only the parent or legal guardian on file may opt in to receive messages about a minor athlete.

8. Fees & Payment

Some VSM programs require a registration fee. Fees are clearly disclosed at the time of registration. All fees are non-refundable except as required by law or as expressly stated in our refund policy.

9. Intellectual Property

All Service content not submitted by users — including the VSM logo, brand, software, design, and documentation — is the property of Velocity Sports Management Inc. and protected by copyright, trademark, and other laws. You may not copy, modify, distribute, or create derivative works without our written permission.

10. Termination

We may suspend or terminate your account at any time for violation of these Terms, for non-payment of fees, or for conduct that we determine to be harmful to other users or to VSM. You may request deletion of your account at any time by contacting info@velocitysm.com.

11. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

12. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, VELOCITY SPORTS MANAGEMENT INC. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU HAVE PAID TO US IN THE PAST 12 MONTHS.

13. Indemnification

You agree to indemnify and hold harmless Velocity Sports Management Inc., its officers, directors, employees, and agents from any claims, damages, or expenses arising out of your use of the Service, your violation of these Terms, or your violation of any third party’s rights.

14. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to its conflict of laws provisions. Any dispute shall be resolved in the state or federal courts located in Harris County, Texas.

15. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated through the portal. Continued use after changes constitutes acceptance.

16. Contact Us

Velocity Sports Management Inc. Email: info@velocitysm.com Phone: (346) 266-0550 Website: velocitysm.com